An alarm system is designed to defend your property. But what actually transpires when your home security alarms go off in Dallas? What actions should you take to ensure you and your loved ones are secure?
Your first priority is to avoid panicking. Know that your 24/7 monitoring specialists are always standing by to assist. Then follow these steps to be fully equipped to handle any emergency.
Our Dedicated Representatives Are There For You
A 24-7 monitoring specialist is immediately alerted whenever your Dallas home security alarms go off. Once a monitoring professional is informed, they will call you without delay to determine what triggered your home’s defense. Your protection devices may activate in various situations, including:
In situations when a device was tripped accidentally—like forgetting that your sensors are armed when you open a window— an agent will reach out to find out if help is needed. Provide your proper code, and they can turn off the alarm.
In a true emergency, your monitoring team member will send out your local emergency services, including police, fire, and EMS, to your residence. They can also act as the point of contact if you are not on site. The monitoring agent also can inform authorities which component was triggered, giving them a forewarning for a potentially hazardous environment. Then the agent will remain on the phone with you to assist in keeping you composed and let you know what to do next.
Here’s What You Should Do if Your Alarm Goes Off In Dallas
Getting roused from bed in the middle of the night to an alarm echoing through your house is incredibly scary—even moreso if you have no idea why it’s happening. The most beneficial thing you should do is remain calm and follow these steps:
First, get somewhere safe. Gather your family and pets as quick as you can and get into a shielded space within your residence or exit as quickly as possible. It's typical to have an urge to feel like you need to deal with the problem in your home, but this can be incredibly dangerous. Instead, focus on attempting to keep you and your loved ones protected and letting the authorities handle the crisis.
Finally, keep in constant communication with your monitoring team and first responders. You can get patched through, so representatives of each team are sharing information. Or, if you can't be in direct contact with your emergency providers, get notifications through text messages. Even if your dealing with a false alarm, it's smart to maintain communications to all parties so you know what to do should a legitimate crisis happen.
Get Protection For Any Emergency in Dallas with Secure24 Alarm Systems
From burglary attempts to flooding, Secure24 Alarm Systems takes pride in ensuring your family and your home are secured. With 24-hour monitoring, smart locks, and entry-point sensors, your property will remain the secure environment you intended it to be. Create your ideal home security plan by completing the form on this page or dial (214) 997-6030 to take the first step toward a secure property.