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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the tradition of supplying a neighbor a key to your house into the modern age. It does away with the requirement for actual keys or access codes and lets you control who can go in your Dallas home and for how long. Find out more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to walk your dog, collect your mail, or hydrate your plants when you go out of town. Typically, you would just supply them with a key to your home. You now have a better option. Thanks to the innovative ADT Trusted Neighbor Feature, you no longer have to worry about missing keys or doors left unsecure. 

All you need is an ADT security system, a Google Nest doorbell, a an automated door lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted individual, like a neighbor or family member, via the ADT+ app.
  2. Then, you configure permissions. You can give neighbors timed access, allowing them to enter and depart during specific hours, or event-based admittance. For instance, if a delivery arrives, the system can release the door to let your neighbor bring it indoors once it authenticates them.
  3. When you’ve programmed access, your Google Nest Doorbell camera with familiar face detection verifies your neighbor as they approach the door.
  4. Your ADT security system will pause the alarm and release the door lock when the individual is verified as an approved guest.
  5. You receive immediate updates as your family member, friend, or neighbor enters and exits. The app also supplies a detailed log. 
  6. After the trusted neighbor departs, your smart door lock secures independently to protect your home.

You can authorize access for anyone you want, such as a dog walker, a service technician, or a friend who comes over when you’re out. This feature is also helpful during emergencies, especially when you’re off site. For example, if a water sensor triggers, your system can provide event-driven access so a neighbor can switch off the water. The handy app makes programming permissions straightforward. 

Improve Your Dallas Home’s Convenience And Security

ADT Trusted Neighbor is a perfect example of how ADT makes your Dallas home more secure and connected while streamlining your daily life. This feature isn’t just for neighbors and friends, as you’ll enjoy the facial recognition and auto-unlock functionality when you have your hands full of little ones or packages. After you're inside, the door locks behind you automatically.

Request Your ADT Home Security System In Dallas With Advanced Tools

Benefit from like ADT Trusted Neighbor and smart surveillance with a new home security system in Dallas from Secure24 Alarm Systems. A national ADT dealer, we’re thrilled to bring you the latest advancements from the leading name in home security. Call (214) 997-6030 today to design your package. Our knowledgeable team can answer any questions about ADT+, Google Nest cameras, and how to make it all work seamlessly.